A reluctance to let go

This was a first generation business looking to hand over responsibilities to four members of the next generation but finding it difficult to step back. Blockages were occurring, partly due to the inexperience of the siblings and partly due to resistance from the founder, who kept stepping back in and interfering.


Through developing a better understanding of the concerns of both generations, we were able to gradually manage the transition; creating clarity around roles and responsibilities; developing strong governance to connect the founder as he stepped away from day-to-day involvement; facilitating difficult conversations around reward and remuneration; and supporting the second generation as they transitioned into leadership roles within the organisation. Over time, we helped the business pass down smoothly without anyone feeling marginalised and with its future leaders properly prepared.